About Us

Welcome to UnboxTools.com, an online B2B product listing and ordering platform operated by Rahul Bansal.

UnboxTools.com is designed to facilitate structured and transparent B2B transactions for industrial tools, machinery, and related products across India. The platform functions strictly as a digital interface for product display, order placement, and coordination.

Our Role & Structure

UnboxTools.com does not operate as a marketplace and does not connect buyers with multiple sellers.

All products listed on the platform are:

Sold by: Nav Durga Industrial Corporation
Invoiced by: Nav Durga Industrial Corporation
Paid to: Nav Durga Industrial Corporation via approved third-party payment gateways

Rahul Bansal acts solely as the website operator and does not sell products, issue invoices, or receive customer payments.

Business Model

Nav Durga Industrial Corporation operates as a B2B trading firm engaged in the direct purchase and resale of industrial tools and equipment. All transactions conducted through UnboxTools.com are B2B-only and subject to the following commercial principles:

100% advance payment
No Cash on Delivery (COD)
No part payments
Orders processed only after payment confirmation
No returns, replacements, or exchanges after dispatch

This model ensures clarity, operational efficiency, and reduced dispute risk for both parties.

Shipping & Transit Responsibility

Orders are generally dispatched within 1–3 working days, subject to stock availability and payment confirmation.

Customers may arrange their own courier or transporter, or dispatch may be managed as mutually agreed. All logistics and transportation charges are borne by the customer.

Risk and responsibility for goods transfer to the buyer immediately upon dispatch from the seller’s premises.

Product Information & Warranty

Customers are advised to verify product specifications, quantities, models, and intended usage before placing orders. Product images displayed on the website are for illustrative purposes only.

Any warranty, if applicable, is provided strictly as per the respective manufacturer’s or supplier’s terms.

Our Commitment

We believe in ethical business practices, transparent policies, and long-term professional relationships. Our clearly defined operational and legal structure is intended to ensure smooth, predictable, and dispute-free B2B transactions.

Legal & Jurisdiction

All activities on UnboxTools.com are governed by our Terms & Conditions and Privacy Policy.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Delhi, India.